Exclusive Events Contract

HAIR & MAKEUP

Hair and makeup is not provided for every exclusive session. Some sessions it is sold separately so please make sure to see if it is included or not. You are required to request it if not included.

ARRIVAL & START TIME

Your start time will be communicated to you and you need to be READY to shoot at the agreed upon time. You can arrive up to 30 mins early to get ready.

If you arrive late the time will be subtracted from your shoot time as we have a tight schedule to adhere to. If you are more than 20 minutes late, you will forfeit the session and there are NO REFUNDS.

REBOOKING / NO SHOW

Rebooking is NOT permitted for exclusive sessions. They are set to happen on specific dates which do not repeat. If you can not make it, you will forfeit your payment and there are NO REFUNDS.

If you do not show up for your session you will forfeit your session and you will NOT be eligible for a refund.

CLIENT PRIVACY

Provocateur Images takes client privacy VERY seriously. You will never be tagged or referenced by name on any social media platform unless YOU request it. Your personal information or images will never be shared with any 3rd party either. Images from your session may ONLY be used if: - The image is anonymous and any identifying marks such as tattoos and birthmarks are removed or your written permission is given for an image(s) where your face is visible

CLIENT IMAGE USAGE

As the photographer, Provocateur Images owns the copyright to the images captured and the client understands that they have no rights or claims to the images from the session either printed or electronic as per Canadian copyright law. Clients may use the images as they choose from a session in NON COMMERCIAL applications meaning that the images can not be used for advertisement or re-sold. The print licence allows the production of up to 8x10 prints by the client ONLY. If full resolution images are required, then an extended usage license can be sold for the images that the client wants and the file(s) will be provided in high resolution.

ORDERING ADDITIONAL DIGITAL IMAGES

Additional images can be purchased at your Zoom ordering session held between 1-2 weeks after your photo session session.

IMAGE EDITS

Provocateur Images also tries VERY hard to make sure all edits are done to the best of our abilities but also acknowledges that sometimes mistakes happen in editing. Provocateur Images will assess each situation on a case by case basis for reprinting/reproducing based on edits.

TURNAROUND TIMES & DELIVERY OF FINISHED PRODUCTS

Allow a minimum of 4 weeks for production and delivery of finished products from the time of your ordering session but longer timeframes may occur.

Provocateur Images can not be held accountable for late orders based on supplier constraints.

All finished products are shipped directly to the customer upon completion. We do not prefer to handle orders for pickup as this is less secure. In the event that a customer insists on an in person pickup, we can not be held responsible for finished products lost or stolen in transit while in our possession.

IMAGE ARCHIVE

Images purchased from your session will be stored and backed up for 1 year. Every effort is made to ensure backup of your images but Provocateur Images will not be held accountable if images from your session are lost after your viewing session due to hardware failure, fire, flood etc…

LIMIT OF LIABILITY

The client acknowledges and understands that Provocateur Images cannot guarantee that any specific photo will be taken, nor an exact reproduction of an image supplied for inspiration. Provocateur Images will make every effort to accommodate the client’s wishes and acknowledges that there is a reasonable expectation of professional quality consistent with the photographers work. The client understands that the work on display through websites, prints, etc. has been retouched and the client will get retouched digital files, additionally retouching outside what is included in the package is an extra charge. Provocateur Images cannot be held liable for factors over which they have no control which may affect the quality of the photographs, such as client lateness or excessive client drug/alcohol use.